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Métodos para Medir la Satisfacción del Cliente

Name: Métodos para Medir la Satisfacción del Cliente
SKU: 9788481434484
Price: 9.00 EUR
Availability: InStock

ISBN: 9788481434484

~~El precio original era: 9,36€.El precio actual es: 9,36€.~~ 8,89€ IVA incluido

Solo quedan 15 disponibles (puede reservarse)

Fecha de edición	24/10/2005
Idioma	Español
Formato	Libro
Encuadernación	Rústica

SKU: 9788481434484 Autor: P. Prats Darder Categorias: AENOR EDITORIAL, ORGANIZACION Y GESTION EMPRESARIAL

Descripción

Edición, Noviembre 2005
Ediciones Aenor

SINOPSIS

Describe brevemente siete técnicas para medir el nivel de satisfacción del cliente tanto interno como externo, además de analizar los problemas más habituales que surgen en el binomio cliente-empresa.

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Métodos para Medir la Satisfacción del Cliente

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